Public access
Anyone can open the public verification page by scanning a printed QR or entering a code, without a login or app download. Keep your production verification host available for the lifetime of issued labels.
Understand the signals
A recognised code matches a registered record. A repeated inner scan or mismatched pair raises an integrity warning but is not a laboratory finding or conclusive counterfeit determination. Do not dismiss concerns solely because a first scan matched.
Escalation
Use the purchase-location report when appropriate. Authorised oversight users can inspect reports in Surveillance; the service does not automatically file a government enforcement report. Seek qualified advice and follow official safety/reporting procedures when a medicine is suspect.